Jordan Olivero

Jordan Olivero is a seasoned professional with a diverse background in management consulting, enterprise software sales, and customer success management, having accumulated over 16 years of experience.

He is recognized for leveraging data to drive delivery excellence, establish scalable systems, and nurture highly engaged teams, with a proven track record at IBM and fast-growing startups.

Jordan is an IBM-Certified Lean Six Sigma Black Belt and a Certified Level 2 CSM, showcasing his expertise in process improvement and customer success management.

With a Bachelor of Science in Business Administration from Colorado Christian University and an MBA from Kellogg School of Management at Northwestern University, he possesses a strong educational foundation.

Passionate about sharing knowledge, Jordan has been a featured speaker at various B2B SaaS customer success events and is highly regarded in the industry.

Jordan Olivero currently resides in Highlands Ranch, Colorado, with his wife and two sons, and enjoys recreational activities such as skiing, golf, and pickleball in his leisure time.