University of Washington

Rensselaer Polytechnic Institute

Michigan Technological University

Product content design leader—I'm hiring content design managers!

HubSpot’s mission is to help organizations grow better. Learn about HubSpot's unique culture at http://culturecode.com/

• Lead, develop, and grow a global team of content designers building Sales Hub, Service Hub, and Commerce products
• Implement Writer for 200+ content and product designers to scale UX writing by making it more efficient, effective, and consistent
• Completely redesign all recruiting, interviewing, and hiring processes to hire 16 content designers in just 5 months

HubSpot

Senior Design Manager, Content Design practice lead

I teach the "Writing for Apps and Software" workshop for the lovely Irish Writers Centre. If you're in Dublin and want to get started with content design for mobile apps, please join us!

Irish Writers Centre

Content Design Instructor

• Formed, co-led, and grew Platform and Growth product groups of 50+ people
• Co-developed product strategy, roadmaps, success metrics, and more with teams
• Re-defined and led the content design discipline to maximize its impact
• Scaled and distributed our design system across 20+ designers and 100+ engineers
• Led design recruiting strategy, co-developed and launched https://intercom.design/

Intercom

Senior Group Product Design Manager, Content Design Practice Lead

• Grew the Marketplace content strategy team from 3 to 15 people across 2 offices
• Co-led and developed groups of 30+ product teams to enable transactions for 900M+ people
• Contributed to international research for global commerce and payments products
• Created Facebook’s first automated content strategy “on-call” service to track and improve quality

Facebook

UX Content Strategy Leader, Facebook Marketplace

• Led UX content strategy for products with billions of interactions/day
• Managed, developed, and scaled a team to make meaningful product experiences
• Solved problems for people and businesses at scale around the world
• Planned, structured, designed, and wrote product user experiences
• Coached, mentored, and supported the development of colleagues

UX Content Strategy Manager, Facebook Platform

• Led UX content strategy for Facebook Analytics
• Planned, structured, designed, wrote, researched, and prototyped product user experiences
• Coached, mentored, and supported the development of colleagues
• First UX content strategist on Oculus focusing on product setup and education

UX Content Strategist, Facebook Analytics

• Edited articles for publication in the Facebook Design collection on Medium followed by 60K+ people
• Developed new writers and shepherded stories from concept to completion
• Contributed to creation of style guide, editorial calendar, reporting progress to leadership
• Most popular stories earned 18K+ claps, drove earned media attention

Editor, Facebook Design

• Led UX content strategy for platform products with billions of interactions/day
• Managed, developed, and scaled a team to make meaningful product experiences
• Solved problems for people and businesses at scale around the world
• Planned, structured, designed, and wrote product user experiences
• Coached, mentored, and supported the development of colleagues

• Led UX content strategy for platform products with billions of interactions/day
• Managed, developed, and scaled a team to make meaningful product experiences
• Built products for location, privacy, and integrations with third-party apps
• Planned, structured, designed, and wrote product user experiences

UX Content Strategist for Facebook Platform, Search, and Location products

• Created enterprise content design standards and governance workflows
• Structured and modeled metadata for product findability and reusability
• Developed business cases for cross-channel content experiences and apps

Principal User Experience Architect

• Grew organic search by 160% to over 50M visits and US$100M in sales/year
• Co-lead agile development team of 12 people focused on information architecture, and SEO
• Created REI’s award-winning content marketing program, driving engagement and earned media
• Managed $200k budget, contracted with external agencies and consultants

Program Manager, SEO/Content Marketing

• Strengthened web marketing infrastructure and fundraising capacity for Australian nonprofits
• Created/facilitated an interactive three-day workshop focused on web strategy, tactics
• Consulted with conservation nonprofits throughout Australia to develop custom strategies
• Mentored staff to build careers in marketing, SEO, social media, analytics

The Nature Conservancy

Fellow, Barbara Thomas Fellowship Program

• Led strategy and teams for global web marketing, advertising, and content production
• Earned two Webby Awards for creating breakthrough web experiences
• Pioneered the use of social media in nonprofit fundraising, raising $500,000+
• Developed strategy and planned implementation of enterprise CMS and web analytics tools

Associate Director, Digital Marketing

• Created design and redesign concepts for web sites based on client specifications
• Produced dynamic web sites, creating all code (X/HTML, CSS and JS), designs and layouts

New Target Internet Design and Development, Inc.

User Interface Architect

• Developed strategy and communications plan for web content
• Maintained standards and promoted web sites to international audiences

Conservation International

Web Communications and Content Manager

• Redesigned web site, information architecture to enhance ease-of-use and findability
• Designed print publications and collateral: annual reports, business cards, and books

Great Lakes Commission

Web and Publications Designer

• Lived in a remote village, speaking French and two local languages
• Helped village communities assess health needs, learn how to avoid disease
• Raised local funds to increase capacity and infrastructure of village public health systems

Peace Corps

Peace Corps Volunteer

• Managed two information developers, editing their work and mentoring their career development
• Wrote and structured printed books and online help in SGML for AS/400 business users

🇺🇦 Jonathon Colman