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Jonathan Miller
Director of Retention Marketing at Crain Communications
Jonathan Miller is a growth marketing leader with 15 years of experience specializing in customer marketing capabilities and team leadership. He excels in guiding teams through customer-centric marketing transformations to enhance customer engagement, retention, and profitability.
Jonathan is dedicated to leveraging data-driven strategies to solve complex problems and craft impactful customer experiences that drive business success. His expertise spans areas such as growth marketing, customer engagement, strategic communications, lifecycle marketing, and more.
With a background in B2C and D2C marketing, Jonathan has a solid foundation in digital marketing, eCommerce, and telecommunications. He holds a Master of Business Administration with a focus on marketing from the University of Denver and a Bachelor of Arts in Communication from Michigan State University.
Throughout his career, Jonathan has held key positions such as Director of Retention Marketing at Crain Communications, Director of Customer Retention at Bonafide Health, and Senior Marketing Manager in lifecycle marketing at Groupon. His roles have also included leading customer retention efforts at Dish Network and driving brand strategy and innovation as an MBA intern at Monigle.
Jonathan's diverse experience encompasses stakeholder management, customer segmentation, marketing communications, and team building. He has a proven track record of spearheading successful marketing initiatives and delivering measurable results across various industries.