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Jon Fagan
Account Manager at Mimecast
Professional Background
Jon Fagan is an accomplished professional in the field of business development and customer management, with extensive experience at Mimecast, a leader in cloud security and data protection. He has traveled a significant path in his career, steadily rising through various positions at the company, showcasing his dedication and ability to contribute positively to the organization. Starting as a Business Development Specialist, Jon proved his skill in client relations and revenue generation, which quickly led to his promotion to Senior Business Development Representative. His current role as Account Manager in Customer Development allows him to leverage his knowledge of customer needs and organizational goals in order to foster long-lasting relationships and drive growth within the company.
Before joining Mimecast, Jon began his career at Resource Options, Inc., where he served as Job Coordinator. This position honed his organizational and customer service skills and provided him with a solid foundation in managing customer relationships effectively. With a diverse professional background and a reputation for excellence, Jon Fagan is noted for his ability to align customer needs with business objectives, making him a valuable asset in any professional setting.
Education and Achievements
Jon Fagan's academic journey includes a Bachelor of Science (B.S.) in Environmental Studies from Keene State College. This educational background has equipped him with a strong understanding of environmental issues, sustainability, and the importance of responsible business practices. The knowledge gained through his studies at Keene State College complements his professional expertise, allowing him to approach his work with an informed perspective on the broader implications of business decisions within the context of environmental stewardship.
In his various roles at Mimecast, Jon has consistently surpassed performance targets, contributing to significant growth in customer engagement and satisfaction. His strategic insights and proactive approach to customer development have made a notable impact on the company's initiatives and objectives.
Notable Achievements
- Successfully transitioned from a Business Development Specialist to an Account Manager at Mimecast, reflecting Jon's dedication and proficiency in enhancing customer relationships and driving sales growth.
- Played a pivotal role in developing customer engagement strategies that have significantly improved client retention and satisfaction.
- Contributed to team projects aimed at identifying and implementing best practices for customer service, leading to streamlined operations and improved service delivery standards.
- Utilized his environmental studies background to effectively communicate the importance of sustainable business practices to clients, reinforcing Mimecast's commitment to environmental responsibility.
Jon Fagan continues to thrive in the business world, combining his academic knowledge and professional experience to make a positive impact in the realm of customer development and business growth.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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