Jon Carbone

Jon Carbone is a seasoned leader with over twenty years of experience in SaaS and Experience Management. He currently works at Qualtrics, a prominent SaaS platform for experience management, where he leads commercial strategy and global strategic engagements.

Jon collaborates closely with top executives of renowned organizations, assisting them in achieving transformative success in their experience management initiatives. His enthusiasm stems from a profound interest in the science and strategy behind experience management, combined with a deep grasp of essential data and technologies.

His primary goal is to enable organizations to create and deliver exceptional experiences for their customers, employees, and stakeholders. By doing so, he aims to cultivate a culture of excellence and continuous enhancement. Jon finds inspiration in the significant impact and outcomes that thoughtful experience management can produce for businesses and society, driving him in his daily endeavors.

Jon Carbone has held various positions in reputable companies such as Qualtrics, Medallia, Voxpopme, Verint, and Avtex Solutions, LLC, covering roles in commercial strategy, global strategic engagements, customer success, videoCX, and more. Throughout his career, he has been dedicated to leveraging his expertise to drive positive change and innovation within organizations.

Jon Carbone is open to forging new connections and exploring fresh opportunities. His wealth of experience and passion for experience management make him a valuable resource in the field.