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Jon Wilde
Building Services practices that deliver on the product promise.
Jon Wilde is an accomplished executive with a vast expertise in Professional Services, Partner Success, Software Development, and Experience Management.
Throughout his career, Jon has demonstrated success in leading large services, ecosystem, and engineering operations with significant growth and global reach.
His core competencies include P&L management, revenue expansion, customer health and retention strategies, software development, M&A integration, and team building.
Jon's notable achievements include increasing revenue by 98% in a year, enhancing operational margins through acquisitions integration, and optimizing delivery quality by implementing procedural enhancements.
He has a proven track record of building high-performing teams and elevating operating margins through effective utilization management.
Jon has spearheaded and managed substantial custom software development projects, with a specialization in Leadership, Operations Management, Business Process Improvement, and Partner Success.
His skill set also encompasses Program Management, Software as a Service (SaaS), Enterprise Software, Strategy, Customer Experience, Software Development Lifecycle, Business Development, Customer Success, and Team Building.
Education-wise, Jon holds a Master's in Business Administration (MBA) specializing in Strategy & Entrepreneurship from the University of Utah, David Eccles School of Business, and a Bachelor of Science in Computer Science with a focus on Software Engineering from Weber State University.
Jon's professional journey includes key roles such as VP, Global Partner Success at Qualtrics, Head of Solution Design & Advisory Services at Qualtrics, Vice President of Worldwide Professional Services at Ivanti, Director of Americas Services at Ivanti, and Founder of Elysian Community Management, LLC.
He has also held positions such as Senior Manager of Professional Services and Principal Technology Consultant at Accenture, Inc. (Navitaire), Co-Founder and CTO at Stock Insite, LLC, Solutions Architect and Technical Lead at Accenture, Inc. (Navitaire), and Product Support Engineer at Hewlett-Packard (Open Skies).
