John Simoes

John Simoes is a seasoned professional with extensive experience in the food and beverage industry, particularly with Dunkin' Brands. He has held various roles within the company, showcasing his expertise in restaurant operations and management.1

Career Highlights

Current Position:: John Simoes is currently working as a General Manager at MYSTIC VALLEY MANAGEMENT in Stuart, Florida. He is responsible for overseeing the daily operations of three franchised Dunkin' locations, with a fourth one in development.1

Previous Roles at Dunkin' Brands::

• Operations Manager (July 2014 - December 2021)
• Global Operating Systems Manager (August 2008 - July 2014)
• Operations Manager (September 2006 - August 2008)
• Franchise Services Manager (March 2005 - September 2006)
• Brand Services Manager (March 2004 - March 2005)
• Operations Consultant (July 2002 - March 2004)1

Key Responsibilities

Throughout his career at Dunkin' Brands, John has been involved in:

• Driving sales and guest counts
• Enhancing guest experiences
• Improving franchisee profitability
• Developing and implementing operating standards
• Coaching franchisees towards continuous improvement
• Conducting restaurant inspections and ensuring brand standards compliance1

Education and Certifications

• Associate's degree in Hotel, Motel, and Restaurant Management from Johnson and Wales University (1988-1990)
• Real Estate Sales Associate license from Florida Department of Business and Professional Regulation (issued January 2022)1

Awards

John has received leadership awards from Dunkin' Brands, including:

• 2013 Leadership Award for his work on the DD Mobile App Team
• 2014 Leadership Award for his contribution to the DD Perks Team1

John Simoes' diverse experience within Dunkin' Brands and his current role in franchise management demonstrate his expertise in restaurant operations and customer service.1