John Perks

John Perks is a highly motivated manager with a strong background in Service Management consultancy, known for his proficiency as a team member and manager.

He excels in high workload, time-critical environments, maintaining a high personal standard of work and conduct and demonstrating the ability to seize initiative and produce results under challenging conditions.

John is adept at working with senior management, constantly updating his skills and knowledge, and has a solid history in management and training.

His key skills include Service Management and process deployment in real-world environments, project management, staff management, training, and effective communication at all levels.

He is experienced in leading Service Management software, UNIX administration, NT, Windows, MS Office, LAN and WAN communications, as well as proficiency in various programming languages and web technologies.

John's specialties lie in process design, improvement, alignment, and deployment, requirements definition, tool selection, and he is a certified deployment specialist and trainer for ServiceNow.