John Parker

John Parker is a Senior Data Center Operations Management Consultant with over 25 years of IT experience across healthcare, pharmaceuticals, banking, and software development industries.1 He currently manages Global Data Center Operations and Disaster Recovery at Esri, a large software company.3

Parker's key responsibilities and achievements include:

1. Managing global data center operations for 4 data centers, 2 collocations, 26 campus communications rooms, and over 50 regional and international offices.1
2. Implementing ITIL standards for Incident, Problem, and Change management.1
3. Building and maintaining global data center operations, facilities, and IT support teams.1
4. Leading initiatives for SOC1 and SOC2 audits.1
5. Converting legacy data centers into high availability data centers.1

Parker holds an MBA and is known for his leadership skills, particularly in mentoring managers.1 He is also an accomplished international speaker, presenting at various conferences including Data Center World.14

His career history includes roles such as:

• Global Data Center Operations Management at a large software company (Jun 2007 - Aug 2023)1
• Data Center Consultant at HCL Perot Systems (Jan 2007 - May 2007)1
• Global Director IT Operations and US Facilities at HP Managed Services for GlaxoSmithKline (2002 - 2006)1

Parker is recognized in the industry for his expertise in disaster recovery and global data center operations management.24