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John Bush
Salesforce Success Director Driving Adoption, Engagement & Business Value
John Bush is a self-motivated and results-oriented professional with over 11 years of experience in global people management and Salesforce implementation & program management.
His expertise includes CRM strategy, CRM program management, Salesforce configuration, onshore & offshore delivery, global instance management, data migration & integration, training creation & delivery, CRM analytics / KPI's, CRM architecture & integration, requirements gathering, digital marketing, sales enablement, digital strategy, digital sales aid, sales methodology, sales process optimization, and business value.
John holds certifications such as Salesforce Administrator (201), Salesforce Advanced Administrator (211), Salesforce Certified Sales Cloud Consultant, and Certified Service Cloud Consultant.
He studied Law Enforcement and Justice Administration, Military Science, Leadership, and Operational Art at Western Illinois University.
John has held various roles including Director Customer Success at Salesforce, Global Lead - CRM (Salesforce) & Key Account Excellence at Ingredion Incorporated, Senior Manager - Global Customer Relationship Management (Salesforce - CRM) at Ingredion Incorporated, CRM Implementation Lead (Sr. BSA) at Baxter International Inc., Systems Integration Consulting Analyst - Cloud Computing (Salesforce.com) at Accenture, Project Specialist (Salesforce / Apttus) at Motorola Solutions, and Operations Director (Major) at US Army.