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    John H. Brennan

    Elevating customer service with Emotional Intelligence | Speaker, Trainer, Consultant

    John H. Brennan is a multifaceted professional with a diverse background in entertainment, public speaking, and corporate training. Here's a comprehensive overview of his career and expertise:

    Professional Background

    John H. Brennan is an accomplished speaker, author, actor, facilitator, and corporate trainer.1 Born in Montreal, Canada, he holds dual citizenship with the United States and is fluent in French.12

    Education and Early Career

    After obtaining a bachelor's degree in business and communication, Brennan co-founded a small production company that produced live shows, events, and videos.12

    Entertainment Career

    Brennan's acting career spanned over 20 years and included:

    • Appearances in over 50 commercials
    • Performances in musical theatre across the United States and Canada
    • A contract role on the soap opera "Another World"
    • Guest star roles on various television shows
    • Lead role as Corporal Clive Bennett in the television series "Bordertown"12

    Current Professional Roles

    Currently, John H. Brennan is involved in several professional capacities:

    • Board member of the National Speakers Association (NSA) LA Chapter
    • Distinguished Toastmaster
    • Certified virtual speaker
    • Certified trainer for Positive Coaching Alliance
    • GENOS Certified Practitioner, specializing in Emotional Intelligence assessments234

    Expertise in Emotional Intelligence

    As a GENOS Certified Practitioner, Brennan is qualified to:

    • Design and facilitate Emotional Intelligence solutions for clients and organizations
    • Develop individuals' and teams' Emotional Intelligence
    • Administer and debrief Emotional Intelligence assessments3

    Author

    Brennan is the author of "The E.I. Connection," a book that focuses on the importance of Emotional Intelligence in client-based industries and customer retention.2

    Corporate Training

    He has extensive experience in delivering programs on:

    • The Client Experience
    • Personality and Leadership
    • Exceptional customer service, drawing from industry leaders like Disney, Ritz Carlton, and Nordstrom25

    John H. Brennan's diverse background and expertise in Emotional Intelligence make him a valuable resource for organizations looking to improve their customer experience, leadership, and overall performance.

    Highlights

    Nov 1 · youtube.com
    John H. Brennan: What is Emotional Intelligence, and why is that ...
    John H. Brennan: What is Emotional Intelligence, and why is that ...

    Related Questions

    What specific topics does John H. Brennan cover in his GENOS practitioner sessions?
    How did John H. Brennan transition from acting to becoming a corporate trainer?
    What are some key takeaways from John H. Brennan's book on Emotional Intelligence?
    Can you share an example of how John H. Brennan applies Emotional Intelligence in his corporate training?
    What makes John H. Brennan's approach to Emotional Intelligence unique?