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John H. Brennan
Elevating customer service with Emotional Intelligence | Speaker, Trainer, Consultant
John H. Brennan is a multifaceted professional with a diverse background in entertainment, public speaking, and corporate training. Here's a comprehensive overview of his career and expertise:
Professional Background
John H. Brennan is an accomplished speaker, author, actor, facilitator, and corporate trainer.1 Born in Montreal, Canada, he holds dual citizenship with the United States and is fluent in French.12
Education and Early Career
After obtaining a bachelor's degree in business and communication, Brennan co-founded a small production company that produced live shows, events, and videos.12
Entertainment Career
Brennan's acting career spanned over 20 years and included:
- Appearances in over 50 commercials
- Performances in musical theatre across the United States and Canada
- A contract role on the soap opera "Another World"
- Guest star roles on various television shows
- Lead role as Corporal Clive Bennett in the television series "Bordertown"12
Current Professional Roles
Currently, John H. Brennan is involved in several professional capacities:
- Board member of the National Speakers Association (NSA) LA Chapter
- Distinguished Toastmaster
- Certified virtual speaker
- Certified trainer for Positive Coaching Alliance
- GENOS Certified Practitioner, specializing in Emotional Intelligence assessments234
Expertise in Emotional Intelligence
As a GENOS Certified Practitioner, Brennan is qualified to:
- Design and facilitate Emotional Intelligence solutions for clients and organizations
- Develop individuals' and teams' Emotional Intelligence
- Administer and debrief Emotional Intelligence assessments3
Author
Brennan is the author of "The E.I. Connection," a book that focuses on the importance of Emotional Intelligence in client-based industries and customer retention.2
Corporate Training
He has extensive experience in delivering programs on:
- The Client Experience
- Personality and Leadership
- Exceptional customer service, drawing from industry leaders like Disney, Ritz Carlton, and Nordstrom25
John H. Brennan's diverse background and expertise in Emotional Intelligence make him a valuable resource for organizations looking to improve their customer experience, leadership, and overall performance.