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    John Boerstler

    Chief Experience Officer (CXO) @ U.S. Department of Veterans Affairs | Marshall Fellow | Eisenhower Fellow | Bush Institute Veteran Leadership Program Scholar

    John Boerstler is a seasoned professional with a strong background in executive roles focused on driving innovation and customer-centric strategies.

    As the former Chief Experience Officer at the U.S. Department of Veterans Affairs, John led transformative projects aimed at improving access and outcomes for Veterans and their families.

    With a data-driven approach and emphasis on technological advancement, John is committed to making VA a model for customer experience in government.

    His tenure as CEO of Combined Arms saw him establish a data-driven model that streamlined support for underserved communities through numerous partnerships.

    John's expertise lies in strategic planning, stakeholder management, and cross-functional team leadership, all underpinned by a mission-driven ethos.

    He holds a Bachelor's degree in Political Science & History from Texas A&M University, a Master's in Public Administration from the University of Houston, and additional certifications from Leadership Institute for Nonprofit Executives (LINE) at Rice University.

    John is passionate about modernizing public sector operations and advocating for innovative solutions to enhance the lives of those served.

    His diverse professional background includes roles such as Executive Director at NextOp Veterans, Business Development Manager at Infinite Energy, and Executive Director at Combined Arms.

    John also served in various capacities in esteemed organizations like the Wounded Warrior Project, City of Houston, U.S. House of Representatives, and the United States Marine Corps.