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Johanna Fagerberg
Guest Experience Manager at Four Seasons Hotels and Resorts
Johanna Fagerberg is a hospitality professional with extensive international experience in various aspects of the hospitality management industry.
Working as a Guest Experience Manager at Four Seasons Hotels and Resorts in Riyadh, Saudi Arabia, Johanna excels in providing top-tier customer experiences and always strives to exceed expectations.
Her expertise spans across CRM, Service and operations management, Catering and F&B, Property Management Systems, and the Event management industry, showcasing her wide skill set.
Johanna holds a Bachelor's degree in Business Administration in International Hospitality Management from Glion Institute of Higher Education, Switzerland, a testament to her dedication to education and professional growth.
With a background that includes roles in organizations like Epicenter Stockholm, DIVISION, Micael Bindefeld AB, and others, Johanna has honed her skills and expertise in various challenging environments, contributing to her well-rounded professional profile.
Her journey includes experiences ranging from Project Manager, Senior Project Manager, to Guest Experience Manager, displaying her adaptability and leadership qualities in different roles.