Joe Tusin

Joe Tusin is a seasoned professional with significant experience in the High Technology, Higher Education, and Financial Services industries. He is the founder of Chynge, a digital cross-border payments fintech, and boasts a diverse background in various sectors. With over 30 years in the High Technology industry, Joe has accumulated a wealth of expertise in roles ranging from pre-sales and sales to research and evaluation.

Having spent eight years in the Higher Education sector and a remarkable thirty years in high technology, Joe Tusin brings a unique perspective to the table. His international exposure, particularly in the Asia-Pacific region with a base in Singapore, spans over twenty years and includes involvement in four startup ventures.

In terms of expertise, Joe specializes in subscription-based Cloud Computing Solutions and is recognized as a Subject Matter Expert in the Financial Services Industry. His skill set includes customer segmentation, analytics, predictive modeling, and the orchestration of targeted marketing campaigns. Joe excels in enhancing customer experience through operational and analytical CRM strategies, multi-channel contact centers, and real-time analytics for cross-selling and up-selling initiatives. Furthermore, his proficiency in root-cause analytics has proven instrumental in improving first contact resolution rates and customer satisfaction.

Joe's educational background encompasses a B.S. in Genetics from the University of California, Berkeley, where he also delved into GCE 'A' and 'O' Levels at Raffles Institution. His professional journey includes roles as CEO & Founder at Chynge, CEO at M-Money Movers, and various leadership positions at global organizations like Microsoft Corporation, PayPal, and Group 1 Software. In addition, Joe has engaged in strategic partnerships, consultancy, and research roles at reputable firms such as PricewaterhouseCoopers and Enkata Technologies.

Throughout his career, Joe Tusin has demonstrated a keen interest in innovation and entrepreneurship, actively participating in programs like Paris&Co, The FinLab, and NTUitive. His vast experience and established network make him a sought-after professional for high-impact projects in the fintech and technology sectors. Joe's wealth of knowledge and professional acumen position him as a valuable asset in driving business growth and technological advancement.