Joe Heffernan

Joe Heffernan is a passionate leader committed to developing great leaders and fostering inclusive team culture. He has an impressive education background, including a Bachelor of Arts in Sociology and History from St. Francis Xavier University and certifications in Software Product Management, Inclusion, Diversity, Equity, and Access, High-Impact Business Writing, Digital Transformation, Design Thinking for Innovation, Disability Awareness and Support, Gender and Sexuality Diversity and Inclusion, Leadership Communication, Designing and Building Institutional Anti-Racist Spaces, and Indigenous Canada. Joe's professional experience spans a range of roles within ATB Financial, from Personal Banking Specialist to Senior Manager of Customer Success and Support Experience, before his current position as a Senior Leader of Digital Integration and Growth.

As a leader, Joe is resourceful, forward-thinking, and thrives on finding creative solutions to complex problems. He strongly believes that great things can be accomplished by bringing the right attitude and effort to any situation.