Joe Dahlkemper

Joe Dahlkemper is a seasoned professional with a wealth of experience in consulting for health plans since 2006. He has collaborated with over 60 health plans, including major industry players like UnitedHealthcare, Aetna, and BCBS plans, to enhance member engagement, quality scores, NPS, retention, and acquisition. Currently serving as a Senior Account Executive at Hallmark Business Connections, Joe leads the strategic initiatives, business development, and client engagement specifically tailored for health plans.

With a background in data, analytics, direct response, and digital communications at prominent firms such as Wunderman Thompson Health, Joe has consistently contributed to the growth and success of health plans by driving increased enrollment, enhancing engagement, and encouraging healthier behaviors among members.

Joe's expertise lies in devising innovative solutions to boost metrics like Stars ratings, HEDIS, CAHPS, and HOS, aligning health plans with the evolving customer experience standards set by CMS. His focus on improving customer experience and generating leads for Medicare Advantage members has resulted in significant gains, with clients benefiting from higher conversion rates and expanded lead generation.