Jody Buchman

Jody Buchman is the Senior Vice President of Continuous Services at Healthcare IT Leaders, where she oversees all managed services aimed at enhancing service levels and operational efficiencies for health systems. Her role focuses on allowing these systems to offload routine maintenance and support tasks, thereby improving overall performance.12

Professional Background

Before joining Healthcare IT Leaders in June 2024, Buchman served as the SVP of Customer Experience and Data Science at Clarivate. She has nearly two decades of experience at Cerner Corporation (now part of Oracle Health), where she ascended to the position of Chief of Client Success and Support Services. In this capacity, she managed a significant $950 million Support Services business and established Cerner’s client success organization, achieving notable recognition for excellence in client service.12

Key Achievements

• Client Success Leadership: At Cerner, Buchman was instrumental in leading initiatives that earned her company two top rankings for Client Service & Technical Support from KLAS.
• Managed Services Development: At Healthcare IT Leaders, she is responsible for developing innovative managed service offerings across various platforms including Oracle Health, Epic, UKG, and Workday.34

Buchman's extensive background in healthcare IT and client services positions her as a valuable asset in driving innovation and performance within the sector.