Jocelyn Palmer

Jocelyn Palmer, an accomplished professional, is currently at the forefront of the 'What Good Looks Like' initiative with NHSX, demonstrating a strong passion for improving healthcare through innovative programs and projects.

With a robust set of skills and expertise, Jocelyn excels in program management and delivery, adept at navigating complexities associated with stakeholder and client management. She has a wealth of experience in developing local shared care records, clinical facing applications, and patient-facing applications on various technology platforms.

Jocelyn's leadership shines through her ability to cultivate team culture and values, fostering exceptional working relationships, and driving purposeful change within organizations.

Her specialization spans across various domains including Programme and Project Management, Leadership, Transformation, Digital Health, Change Management within the health & care sector, Interoperability, Shared care records, and Health and care regional data sharing.

Moreover, Jocelyn is well-versed in IT-enabled transformation, business process change, and benefits delivery. Her certifications as an MSP Advanced Practitioner, ILM Level 5 Coach, BCS 'FEDIPAdvPra' registered professional, and Prince2 Practitioner further underscore her proficiency in the field.

Jocelyn's educational background includes a Bachelor of Arts in History from the University of East Anglia and a Master of Science from the University of the West of England. Currently serving as the Assistant Director of Programmes at NHSX, Jocelyn continues to drive impactful initiatives in the healthcare landscape.