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Joanna Tarvin
Business Data Analyst at Trend Micro
Joanna Tarvin is a Business Service and Operations Management Professional with a robust background in managing operations and services in dynamic and competitive industries, focusing on effective processes and exceptional customer service.
Her expertise lies in areas such as Customer Service, Customer Account Management, Issue Resolution, Call Center Operations, Team Training and Leadership, Quality Assurance, and Performance Metrics.
Joanna's proactive and innovative leadership style, along with her problem-solving skills, have been key factors in her successful career.
She has a solid educational foundation, having studied General Studies at Purdue University Indianapolis, Indiana, and Texarkana College.
Joanna Tarvin has worked in various reputable organizations, including Trend Micro as a Business Data Analyst, Farmers Insurance Group of Companies as a Service Advocate II-Underwriter, Apple as an AOS Payment Specialist, and Dell as a Command Center Analyst Shift Lead.
Her skill set includes Special Projects Management, Data Analysis and Reporting, Process Improvement, and Internal and External Communications.
With a proven track record in delivering superior service both internally and externally, Joanna is a well-rounded professional with a dedication to continuous improvement and a focus on optimizing operations.
