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Joanna Jaeger
General Manager at West Bank Hospitality
Joanna Jaeger is the General Manager at West Bank Hospitality, located in the Greater Philadelphia Area. She has been in this role since June 2018, where she focuses on various aspects of restaurant management, including staff hiring, training, financial management, and vendor coordination. Her experience emphasizes creating a positive work culture and enhancing guest satisfaction through effective staff development and operational efficiency.
Professional Background
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Current Position: General Manager at West Bank Hospitality (June 2018 - Present)
- Responsibilities include hiring and training staff, overseeing financial operations, and managing vendor relationships.
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Previous Experience:
- General Manager at The Cambridge (September 2017 - June 2018)
- Front of House Manager at Short Stack Eatery (May 2016 - August 2017)
- Various roles in community service and outreach, including a fellowship with People For the American Way and a Summer Learning Coach position with Harlem RBI.
Education
Joanna holds a Bachelor of Arts in Social Welfare from the University of Wisconsin-Madison, which she completed in 2016.
Skills and Expertise
Her skills include staff culture development, beverage program management, and financial oversight, demonstrating a strong commitment to fostering a service-oriented environment for both staff and guests.1
