Suggestions
Joan Estep
Freelance Operations and CX
Joan Estep is a professional with experience in freelance operations and customer experience (Cx) at Upwork. She has a background in music, having earned a Bachelor's degree in Music with a focus on Voice from Georgia State University between 2005 and 2011.1 Prior to her role in operations and customer experience, Joan worked as a Voice Teacher on Upwork from March 2009 to February 2011.1 Her educational background and previous teaching experience suggest she has a strong foundation in music and vocal performance, which she has likely leveraged in her subsequent roles.
Professional Experience
Upwork Roles::
- Freelance Operations and Cx (current or recent position)
- Voice Teacher (March 2009 - February 2011)
Education
- Bachelor's degree in Music, Voice
- Institution: Georgia State University
- Period: 2005 - 2011
While specific details about her current responsibilities in Freelance Operations and Cx are not provided, her diverse background combining music education and freelance work suggests she may bring a unique perspective to her role at Upwork.
