Jiro Wiseman

Jiro Wiseman is a data analytics and customer service expert who currently works at Google. Based on his LinkedIn profile, he has held several positions at Looker, a company that was acquired by Google:

Career at Looker/Google

Current Role: Jiro is currently serving as the Supportability Tech Lead at Looker, which is now part of Google.1

Previous Position: Prior to his current role, Jiro held the position of Regional Manager in the Department of Customer Love at Looker from April 2019 to August 2023, a tenure of 4 years and 5 months.1

Expertise and Focus

Jiro specializes in helping people make data-driven decisions and has spent his career in customer service and data analytics. His experience in these areas likely contributes to his role in the "Department of Customer Love," which appears to be Looker's unique name for their customer support or customer success department.

Educational Background

Jiro attended the University of California, Santa Cruz. He mentions attending an engineering orientation there in 2005, suggesting he may have studied engineering or a related field.2

Professional Interests

Jiro has shown interest in topics such as:

• Women in data and technology, as evidenced by his comments on gender representation in engineering2
• Advanced analytics for improving customer experiences6
• Technical data roles and their challenges3

Jiro Wiseman's LinkedIn profile (username: jiro-wiseman) reflects his ongoing commitment to customer service, as he often signs his comments with "Still Customer Love," indicating a strong dedication to customer-centric roles and philosophies.345