Jim Codik

Jim Codik is the Director of Advisory - Customer Solutions at KPMG US, specializing in digital transformation and management consulting. He has a robust background in professional services, particularly in enhancing customer success and optimizing operational processes. His expertise spans various domains, including cloud technologies, CRM, and revenue lifecycle management.

Professional Background

• Experience: Codik has held leadership roles in several well-known companies, such as RingCentral, Bluewolf (an IBM Company), Model N, and salesforce.com. His career is marked by significant achievements in improving customer experiences and increasing profitability through strategic process optimization.
• Education: He has an educational background from California Polytechnic State University and the University of Southern California (USC).

Key Skills and Accomplishments

• Digital Transformation: Recognized for his ability to lead digital transformation initiatives that enhance customer interactions.
• Revenue Management: Expertise in Quote-to-Cash (Q2C) processes and implementing solutions valued at up to $15 million per engagement.
• Change Management: Proficient in managing change to maximize value for customers through effective relationship management.

Jim Codik's contributions to the field have established him as a notable figure in the realms of technology and customer solutions within the consulting industry.