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Jessika Ward
Senior Revenue Enablement Manager at Carta
Professional Background
Jessika Ward has built an impressive career within the Go-To-Market (GTM) organizations, where she has collaborated with diverse teams across various projects that drive impactful initiatives. With experience that spans multiple facets of sales, customer success coaching, professional development coaching, people management, process development, and enablement, she brings a multifaceted skill set that sets her apart in the industry.
In her current role as a Sales Enablement Manager, Jessika works diligently with Sales Development Representatives (SDRs), Account Executives (AEs), Account Managers, and their leaders. Her mission is clear: to deliver tangible, tactical resources that are readily accessible and relevant to empower teams to be more efficient and effective in their roles. She has an innate passion for establishing sales enablement functions from the ground up, a feat she has successfully accomplished previously and is committed to replicating through her leadership.
Her collaborative spirit shines through as she has closely engaged with engineers, product managers, Salesforce administrators, and productivity-focused marketing teams throughout her career. Jessika's ability to unite these varied professionals towards a common goal results in not only enhanced internal processes but also improved sales performance and greater revenue generation outcomes.
Jessika understands the vital need for efficiency in today's fast-paced economy, where organizations face rising pressure to maximize output while dealing with limited resources. Thanks to her profound expertise in both Sales Operations and Enablement, she approaches systems and processes with a critical eye designed to engage workforces. This perspective translates into actionable strategies that directly impact revenue and drive sustained business growth.
Education and Achievements
Jessika Ward holds a Bachelor's degree in Mass Communication/Media Studies from the University of Utah. This educational background has laid the foundation for her keen understanding of effective communication strategies, which play a crucial role in her current and past positions. The ability to convey complex ideas in a straightforward manner is essential in her profession, allowing her to connect with team members, leaders, and clients alike.
Career Path and Previous Roles
Senior Revenue Enablement Manager at Carta
As a Senior Revenue Enablement Manager at Carta, Jessika has taken her expertise to new heights. Here, her focus is on elevating the sales team's performance through innovative enablement strategies. Her role involves analyzing current sales processes, identifying areas for improvement, and implementing solutions that refine and enhance the overall efficiency of the sales process.
Former Sales Enablement Manager at Carta
Before ascending to her current position, Jessika held the role of Sales Enablement Manager at the same company, where she laid the groundwork for enablement practices crucial to the company’s growth trajectory. By working closely with sales teams, she helped pioneers initiatives aimed at maximizing sales effectiveness and aligning resources with team goals.
Sales Ops Enablement Manager & Sales Operations Analyst at Thumbtack
Prior to her time at Carta, Jessika honed her sales enablement skills at Thumbtack. As a Sales Ops Enablement Manager, she played an essential role in bridging the gap between the sales operations team and frontline sales personnel. In this capacity, she analyzed sales data, curated training resources, and ensured that sales teams had all necessary tools at their disposal. She also served as a Sales Operations Analyst, a role that provided her with deep insights into sales analytics and performance metrics, allowing her to make data-driven decisions that optimized operational efficiency.
Account Manager at Thumbtack
Early in her career, Jessika started as an Account Manager at Thumbtack, where she directly interacted with clients and was responsible for cultivating relationships that would drive customer retention and satisfaction. This foundational experience not only enriched her understanding of client needs but also informed her later efforts in sales enablement, as she learned to appreciate the nuances of customer engagement and relationships.
Achievements
Jessika Ward has received notable recognition for her contributions to organizations throughout her career. She has successfully implemented numerous initiatives that focus on driving performance metrics and increasing productivity among sales teams. Her work has had tangible results in establishing efficient training programs, onboarding processes, and resource allocation strategies that empower sales personnel.
She is especially proud of her capability to develop programs from inception to implementation, a testament to her leadership skills and dedication to fostering team success. Jessika's achievements showcase her commitment to the success of those she works with, making her a respected figure within the sales enablement community.
As the business landscape continues to evolve, Jessika remains at the forefront of sales enablement, leveraging her wealth of experience to adapt and thrive in changing economic conditions. Throughout her career, her unwavering passion for excellence and a strong commitment to her colleagues underscore her work ethic and professional values.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.