Jessica Hammer is a tech professional with a strong background in operations and customer experience. She studied Business Administration (Information Systems) at San Francisco State University and maintains IT Help Desk experience from her time at the university. Jessica currently works as an Operations Support Analyst - Payments at Discord, a popular communication app. She previously held roles at the company such as Customer Experience Analyst - Payments and Customer Experience Specialist - Payments. Prior to working at Discord, Jessica was a Customer Experience Associate.

Overall, Jessica Hammer has a foundational education in business and IT and has focused her career in tech. She's used her skills to help improve operations and customer support at the companies she's worked with.