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Jess Nichols
UX Research at Google
Jess Nichols is a Senior UX Researcher at Google, currently working on Google Maps with a focus on Urban Mobility.13 She joined Google in April 2022 and is based in Sydney, New South Wales, Australia.12
Jess has an extensive background in user research and experience strategy, with previous roles at notable companies including:
- Principal, Research & Insights at Pluralsight (2021-2022)
- Manager, User Research at A Cloud Guru (2020-2021)
- Senior User Researcher and Research Manager at Twitter (2018-2020)
- User Researcher at Uber Freight (2017-2018)
- Experience Strategist & Research Lead at Deloitte Digital (2013-2017)1
She describes herself as a researcher who balances business outcomes with user needs.1 Jess is an Abbotsleigh Old Girl (2006) and has been recognized as a research leader who enables technology teams to discover actionable insights for creating meaningful customer experiences.1
Highlights
Oct 25 · nga.org
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