Jeremy Williams

UX Researcher with MS in IA & UX Design | User Research Expert

Jeremy Williams is a versatile and accomplished digital professional with extensive experience in UX design, multimedia, and technology. He holds a Master's degree in Multimedia Design as well as a Bachelor's degree in Psychology and Philosophy from Swinburne University of Technology in Australia.

Over the course of his career, Jeremy has held several prominent positions in the technology and design industries, including Senior UX Lead - Products & Tech & IoT at Telstra, Design Senior Lead – Help & Support at Telstra, Experience Manager - Service UX at Telstra, Senior UX Designer at IE Digital, and Digital Art Director - User Experience Designer - Flash Developer at his own company.

Throughout his various roles, Jeremy has demonstrated his strong creative and technical abilities, as well as his expert knowledge of user-centered design principles, digital strategy, and web development technologies. He is highly skilled in a variety of software applications and platforms, including Adobe Creative Suite, HTML, CSS, JavaScript, and CMS platforms.

In addition to his professional pursuits, Jeremy has also built a strong online presence through his personal website, where he showcases his creative work and offers insights into his design process. He is an innovative and dedicated designer who is passionate about pushing the boundaries of what is possible in the digital realm.

Experience

Sr. User Experience Mixed Methods Researcher

Sr. User Experience Researcher at Smartsheet (May 2022 - June 2023), Senior UX Researcher at Varis (May 2021 - May 2022), Design Researcher at Premera Blue Cross (September 2020 - May 2021), UX Researcher III at Facebook via Teksystems (October 2019 - December 2019), UX Researcher at Zillow Group (April 2019 - October 2019), User Experience Researcher at Microsoft (February 2019 - April 2019), UX Research Assistant at Google (via Adecco) (August 2018 - December 2018), Principal User Experience Designer and Researcher at M Agency (July 2016 - December 2017), Office Assistant at Veterans Center (March 2012 - January 2013), Nursing Assistant at VA Hospital (April 2004 - September 2008), Hospital Corpsman at US Navy (August 1997 - September 2003)

Education

Certificate, Applied Data Science from MIT Professional Education (2023), Master of Science - MS, Information Architecture and User Experience Design from Kent State University (2016 - 2018), Bachelor's Degree, Interdisciplinary Arts and Sciences from University of Washington Tacoma (2012 - 2014), Associate's Degree, Computer/Electrical Engineering from Green River Community College (2010 - 2012)