Jenny Lo

Jenny Lo is a seasoned professional currently entrusted with managing a dedicated team at Uber, overseeing areas such as pricing strategies, subscriptions, matching algorithms, and marketplace intelligence.

Her expertise lies in both quantitative and qualitative research, with a diverse educational background encompassing studies in economics, sociology, psychology, and statistics.

Jenny's previous roles include spearheading user research initiatives for Uber in various capacities including China operations, UberPOOL, and Express POOL services.

She holds a Master of Information Systems and Management from the University of California, Berkeley, where she focused on disciplines such as user experience research, product management, data analysis, and human-computer interaction.

With a B.A. from Wesleyan University in Social Studies and additional studies in Arabic and Political Science from The American University in Cairo, Jenny's academic prowess complements her professional journey.

During her career, she has held key positions at renowned organizations such as Global AI Platform Corporation, Grammarly, Uber, and Salesforce, contributing significantly as a Head of Research, UX Design Manager, User Experience Researcher, and Information System Architect, among others.

Jenny Lo's extensive experience in research and user experience management showcases a blend of academic acumen and practical skills that have consistently added value to the organizations she has been a part of.