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Jennifer Madeley
Director of Employee Experience at Advanced Technology Services
Professional Background
Jennifer Madeley is a highly accomplished professional with a robust career spanning various sectors, including technology, healthcare, and talent management. Currently serving as the Director of Employee Experience at Advanced Technology Services (ATS), Jennifer plays a critical role in enhancing organizational culture and ensuring a positive employee experience. Her strategic vision and commitment to fostering inclusivity and engagement reflect her deep understanding of employee dynamics and organizational behavior.
Prior to her role at ATS, Jennifer built an impressive tenure at Caterpillar Inc., where she excelled in multiple positions that emphasized her versatility and deep knowledge of operational excellence. As the Diversity & Inclusion Manager, she championed initiatives that not only aimed to enhance employee morale but also drove the mission of building a more diverse and inclusive workplace. This role leveraged her passion for equality and her expertise in employee engagement.
In her earlier career at Caterpillar, Jennifer served as a Program Manager for Integrated Talent Management. During this period, she developed programs that aligned the company’s talent strategies with its business objectives. Her dedication to continuous improvement is further exemplified by her Six Sigma certifications, first attaining the Six Sigma Black Belt and escalating to a Master Black Belt. These certifications underline her proficiency in process improvement and her ability to lead cross-functional teams towards excellence in operational performance.
Jennifer began her career in the technology sector, paving her way through roles such as Business Intelligence Analyst and IT Analyst at Caterpillar Inc. Her capability in technical functions established a strong foundation during her tenure as an Applications Programmer at Illinois State University, and later as a Software Engineer at Advanced Information Systems. This diverse background in both technology and business sets her apart in understanding the interplay between these crucial fields.
Moreover, her experience extends to the healthcare sector, where she worked as a Psychometrist at OSF HealthCare and as a Research Specialist at the University of Illinois College of Medicine. These roles equipped her with a unique perspective on human behavior, data analysis, and the critical importance of mental health in organizational settings.
Education and Achievements
Jennifer Madeley is proud of her academic journey, which began with a Bachelor’s Degree in Psychology and Biology from the University of Illinois at Chicago. This educational background has been instrumental in shaping her insight into human behavior and the biological nuances of workplace culture. It laid the groundwork for her subsequent roles in talent management and employee experience, where understanding individuals' motivations and well-being are paramount to success.
Her foundational studies at the Academy of Our Lady/Spalding Institute contributed to her holistic understanding of diverse environments and set the stage for her future endeavors. She emphasizes continuous learning, as seen through her professional certifications and ongoing commitment to staying abreast of the latest trends in employee engagement and diversity.
Jennifer’s achievements are numerous and speak to her dedication to her craft. Notably, she has received accolades for her work in promoting diversity and inclusion and has been a pivotal player in ensuring that organizations not only attract top talent but also retain and nurture them within inclusive frameworks. Her leadership style emphasizes collaboration, transparency, and respect, making her a cherished leader in any organization she becomes part of.
Achievements
Throughout her distinguished career, Jennifer Madeley has achieved several milestones that underscore her capabilities and contributions to both her organizations and the wider community. Some of her notable achievements include:
- Diversity and Inclusion Initiatives: At Caterpillar Inc., Jennifer spearheaded several successful programs that improved employee representation and inclusivity within the organization, significantly enhancing workplace morale and employees' sense of belonging.
- Operational Excellence: As a Six Sigma Master Black Belt, Jennifer has led critical initiatives that resulted in substantial improvements in operational processes, resulting in higher efficiency and productivity.
- Talent Management Strategies: Her role as a Program Manager for Integrated Talent Management at Caterpillar involved implementing strategic interventions that elevated the management of talent across all levels, ensuring that the best practices were in place to foster a strong talent pipeline.
- Technical Expertise: With her extensive background in technology, Jennifer was instrumental in integrating data-driven decision-making within the operational frameworks at Caterpillar, demonstrating her ability to bridge the gap between technical acumen and management.
- Psychology and Data Analysis: Her roles in healthcare as a Psychometrist and Research Specialist allowed her to delve into the psychological aspects of talent management, enriching her understanding of employee needs and enhancing her approach to employee experience design.
Jennifer Madeley exemplifies dynamic leadership and a profound commitment to fostering positive and productive work environments. Through her education, hands-on experience across various fields, and commitment to diversity and inclusion, she continues to set a high standard for employee experience and organizational success.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.