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Chris Bye
Chief Problem Solver
Chris Bye is the Chief Problem Solver at ByeDesign, a role he has held since January 2007. ByeDesign is a product strategy and design firm that emphasizes a human-centered approach to innovation, helping organizations transform insights into meaningful product experiences. The firm combines creativity, strategy, research, and technology to tackle complex business challenges.12
Background and Experience
Chris Bye has a diverse background in digital product design and customer experience. Before his current role, he served as the Senior Director of Digital Engagement at EPAM Systems from February 2020 to August 2021, where he focused on digital transformation initiatives for various clients, including FedEx and Procter & Gamble. He also held the position of CX Tribe Leader at Vanguard from November 2018 to January 2020, leading teams in developing digital wealth management products.12
Prior to these roles, Chris co-founded Tonic Design Co., where he served as CEO from 2010 to 2018. Under his leadership, Tonic grew significantly and earned accolades for its innovative design work, including the popular Johnson & Johnson 7-Minute Workout app.2
Education
Chris's educational background includes a unique "Master's degree" from the School of Hard Knocks, where he honed his skills in business and design.1
Notable Achievements
- Innovative Leadership: Chris is known for his ability to align teams around common goals and solve complex problems through design and technology.
- Client Experience: He has collaborated with numerous high-profile clients such as AT&T, Johnson & Johnson, and Comcast, demonstrating his extensive industry reach.2
Chris Bye continues to leverage his expertise in design and technology to drive impactful solutions at ByeDesign, focusing on enhancing customer experiences through innovative product strategies.