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Summarize Jennifer Johnston’s background before I meet with them
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Jennifer Johnston

Case Manager at Vigilnet
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Jennifer Johnston is a seasoned professional with over 15 years of project and program management experience in various functional areas such as process improvement, systems enhancement, and customer experience optimization.

With a proven track record as a top performer and strong leader, Jennifer excels in providing data-driven recommendations and achieving tangible results.

She is skilled in handling multiple concurrent priorities within cross-functional teams and is known for her adaptability and innovative approach to driving change.

Jennifer is an expert in conducting in-depth customer journey analysis and feedback evaluation, contributing to a better understanding of customer needs and preferences.

Her proficiency in software applications and ability to swiftly adapt to new technologies underscore her commitment to staying current and versatile in her field of expertise.

Jennifer's educational background includes a high school diploma from Venice and further studies at Westlake High School.

During her professional journey, Jennifer has held roles such as Case Manager at Vigilnet, Independent Consultant, Sr. Product Support Manager at Yahoo! Inc, Customer Care Implementation Manager at Yahoo! Inc, Marketing Program Manager at Intel, and various positions at Intel encompassing sales, direct marketing, marketing specialist, marketing operations, fulfillment, and outsource vendor management.

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