Jennifer Allen Kalmakis

Jennifer Allen Kalmakis is a seasoned professional currently serving as the Director of Customer Success at Amperity, where she focuses on enhancing customer engagement and success strategies. Her background is extensive, encompassing roles in customer success, e-commerce, and management consulting across reputable organizations.

Educational Background

• MBA in Marketing and Operations from The Wharton School.
• BA in Economics and Political Science from Bucknell University.

Professional Experience

Jennifer has held significant positions in various companies:

• Director of Customer Success and Customer Engagement at Custora.
• Leadership roles at SEPHORA and McKinsey & Company, where she focused on e-commerce merchandising and practice coordination.
• Her current role at Amperity involves leveraging customer data to drive business strategies and improve customer experiences.

Skills and Expertise

Jennifer's expertise spans multiple domains including:

• Customer success management
• E-commerce strategy
• Marketing operations
• Management consulting

She is recognized for her strategic approach to enhancing customer relationships and driving growth through data-driven insights. Her career reflects a commitment to understanding customer needs and aligning business operations to meet those needs effectively.