Rachael Harnish

Rachael Harnish is the Vice President of Operations at Typeform, a company known for its online form-building and survey software. She has a diverse background, having led cross-functional teams in various areas including People, Talent, Finance, and Data throughout her career.

Professional Experience

• Typeform: Currently serves as Vice President of Operations, where she focuses on scaling operations and optimizing team performance in a high-growth tech environment.

• Shogun: Prior to Typeform, she worked at Shogun for four years, navigating challenges during the pandemic and contributing to the company's growth in the e-commerce sector.

• Rockingham Memorial Hospital: Served as Administrative Manager and Executive Assistant to the CEO and Board from 2013 to 2015.

• Freelance: Worked as a Virtual Marketing Assistant from 2014 to 2015.

Education and Certifications

Rachael holds a degree from James Madison University and is an ACE Certified Personal Trainer, which she obtained in June 2013.

Awards and Recognition

She has received notable awards, including the Rosetta Stone 2011 Stela Award for demonstrating innovation and excellence in her work, and the 2012 Young Customer Service Professional of the Year Silver Stevie Award, recognizing her achievements in customer service at a young age.

Skills and Languages

Rachael is proficient in English and has limited working proficiency in Spanish, showcasing her ability to communicate in a bilingual environment.

Overall, Rachael Harnish's career reflects her expertise in operations and leadership within the tech industry, particularly in roles that require strategic scaling and team optimization.1