Suggestions
Jen Frazier
Maker, Jeweler, Director of Jewelry Merchandising at Mini Museum, ThinkGeek Co-Founder, Entrepreneur, Baker, Troublemaker
Jen Frazier is a renowned professional known for her impactful role as the co-founder and Senior Director of Customer Experience at ThinkGeek. She played a vital part in managing the company's overall customer experience, brand, and voice, while also shaping its corporate culture. Her expertise spans various domains including UX, product management, front-end web development, agile methodologies, merchandising, metrics analysis, multivariate testing, conversion optimization, and marketing strategies. Jen's post-ThinkGeek endeavors include offering UX and business consulting services, delivering engaging public speeches on corporate culture and customer experience, and teaching courses on UX and Mobile Game Design at George Mason University. Presently, Jen channels her expertise into Mini Museum, where she combines her online retail and UX knowledge with her passion for science and history, overseeing jewelry line management and specimen preparation.
