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Jeff Menkel
Technical Support Engineer (UX) at ServiceNow
Jeff Menkel is a VoiceXML Certified Developer and an Apple Certified Associate in Mac Integration 10.9. He holds a Bachelor of Science in Management Information Systems from UCF College of Business. Jeff has a diverse professional background with experience in technical support, systems technician, service availability analysis, customer engineering, and support center roles.
Currently, Jeff Menkel serves as a Technical Support Engineer at ServiceNow, a prominent name in enterprise cloud services. Prior to this role, he gained experience as a Systems Technician at Xerox and as a Service Availability Analyst at Walt Disney World through a contract with TekPartners. Jeff also has experience as a Customer Engineer II at Voxeo and as a Support Center Specialist at Rasmussen College.
Moreover, Jeff Menkel has previously worked as a Customer Support Specialist at the University of Central Florida. His educational background and diverse work experience have equipped him with relevant skills and expertise in the field of information systems management.