Jeff Engle

Jeff Engle is a highly experienced professional with over 20 years of experience in various industries, including information technology, speech technology, contact center, CRM, and electronic design automation. He has a strong educational background, having studied BS, EE at Northeastern University and MBA, Business, International Business at Florida Atlantic University. Jeff has worked in various roles, such as Product Manager for NG911 and Director of Marketing and Product Management in different companies such as Atos, ThinkRite, NetByTel, Emergin / Philips Healthcare, etc.

Jeff's current business and technical capabilities include strategic planning, project management, product management, customer service experience management, process improvement, Cisco UCCX, JavaScript, node.js, angular.js, SQL, JSON, MS project, MS office365 Planner / SharePoint / OneDrive, MS Access, and Visio. He is proficient in contact center solutions, business process analysis / optimization, and custom application design and implementation.

As a professional, Jeff has excellent communication skills, making him able to work effectively with various teams and stakeholders. He is passionate about ensuring that organizations optimize their business processes, improve customer experiences, and increase productivity. In summary, Jeff Engle is a highly skilled professional with a wealth of experience in different industries, making him a valuable asset to any organization.