Jean Michel Theriault

Jean Michel Theriault is a Distinguished Solution Engineer specializing in Service Cloud at Salesforce.2 He started this position relatively recently, as he shared an update about starting this new role on LinkedIn.2

Prior to his current role, Jean Michel had experience in various aspects of digital marketing and technology:

1. He previously worked as a Social Expert for Marketing Cloud at Salesforce.

2. His areas of expertise include social media, pre-sales, digital marketing, and how companies can market to individuals across multiple channels.1

3. He has a particular focus on how businesses can leverage technology to market to customers individually across various channels.1

Jean Michel Theriault's LinkedIn profile can be found under the username "jmtheriault".12 His professional background demonstrates a strong emphasis on leveraging technology and digital solutions to enhance marketing and customer service capabilities for businesses.