Jay Naumann

Jay Naumann is a seasoned IT Leader known for his expertise in implementing streamlined processes to align technology teams with business objectives.

He has a strong passion for providing technology services that go beyond customer expectations, with a focus on various core ITSM processes, asset management, CMDB services, and network operating center services.

Jay's background includes roles such as Manager at Sierra Nevada Corporation, Director at Western Union, Process Design Manager at Western Union, and ITIL Process Engineering Consultant at InfoZen, showcasing his versatile experience in IT service management and process improvement.

With a BA in Computer Science and a Minor in Business Management from Western Illinois University, Jay Naumann has a solid educational foundation to support his extensive professional journey.

He has also held key positions at companies like Allen Systems Group, Diversified Software, and Boole & Babbage, contributing to various aspects of IT infrastructure services, end user computing services, enterprise monitoring, and event management.

Jay's expertise in customer-facing professional services, international sales, and technical service management further underlines his diverse skill set and deep understanding of the IT industry.