Jay Fox

Jay Fox is the Vice President of Customer Success at Concertiv, a leading provider of procurement services for professional services firms. He joined Concertiv in June 2024, bringing over 15 years of experience in B2B client success and product management.12

Prior to joining Concertiv, Jay held the position of Global Head of Customer Success at TRG Screen, a software solution company serving market data teams at large asset managers and banks.12 This background has equipped him with valuable expertise in the financial services industry and software solutions.

Jay is known for his passion for delivering value to clients and driving retention and expansion.1 His extensive experience in client success and product management makes him well-suited for his role at Concertiv, where he is responsible for ensuring customer satisfaction and fostering long-term client relationships.

At Concertiv, Jay is part of a senior leadership team that includes experts in various practice areas such as technology, data, insurance, and travel.2 This team has been assembled to enhance the company's ability to deliver tailored solutions to meet the evolving needs of its clients.

Jay's LinkedIn profile indicates that he is based in Maplewood and has over 500 connections on the platform.3 His professional background and current role at Concertiv position him as a key figure in the company's customer success strategy and overall growth initiatives.