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Jason Roeber
Professional Background
Jason Roeber is a highly accomplished technology professional with an extensive career in engineering and sales. His journey began early in the tech industry and has taken him through diverse roles that range from technical support to sales engineering. Jason's passion for technology and his exemplary problem-solving skills have made him a standout in every position he has held.
He currently serves as a Sales Engineer at Logicmonitor, where he leverages his technical expertise to assist clients in maximizing their monitoring capabilities. In this role, Jason utilizes his profound understanding of system monitoring and performance optimization to provide tailored solutions that meet the unique needs of customers. His ability to bridge the gap between technical specifications and customer requirements has significantly contributed to the success of his team and the satisfaction of his clients.
Before joining Logicmonitor, Jason honed his skills at Riverbed Technology, where he held several impactful positions, including Solutions Engineer and Corporate Sales Technical Specialist. His experience at Riverbed equipped him with deep insights into network performance and optimization, enabling him to grow professionally while contributing to the company’s mission of delivering superior network visibility and optimization solutions.
Prior to his tenure at Riverbed, Jason accumulated a wealth of experience at CA Technologies in various roles, including Inside Sales Representative and Support Availability Manager. His dual focus on sales and technical support has allowed him to understand customer pain points comprehensively, refining his abilities to articulate and present solutions effectively.
Jason's career path also included significant positions at Netqos, Blackbird, Cable & Wireless, and Digital Island, where he took on managerial roles in Network Operations Centers. This diverse background has allowed him to develop a multifaceted skill set encompassing customer service, technical support, and strategic sales management. Each role has added to his understanding of both the operational and business sides of technology solutions.
Education and Achievements
Jason’s academic journey began at Chisholm Senior High School, where he laid the groundwork for his passion in technology. He pursued an Associate of Arts in Computer Science at Brown College - Brooklyn Center, where he gained foundational knowledge and practical skills essential for a successful career in the tech sector. This educational experience provided him with a deep understanding of various programming languages and systems which he has applied throughout his career.
Beyond his formal education, Jason is committed to continuous learning and professional development, nurturing his curiosity and ensuring he stays updated with the latest technological trends and innovations. His blend of formal education and hands-on experience has equipped him with a strong technical skill set as well as valuable insights into customer engagement and satisfaction.
Notable Achievements
Throughout his career, Jason has made a significant impact in every organization he has been a part of. At Pixar Animation Studios, where he worked as a Customer Support Engineer, Jason learned the intricacies of customer interactions within a world-renowned animation company. His ability to resolve complex technical issues in a fast-paced environment was crucial to maintaining operational efficiency and excellence in customer service.
Moreover, in his role as Technical Recruiter at Select Technical Staffing/Computer Training Academy, Jason not only contributed to the growth of the company by sourcing top talent but also helped many aspiring tech professionals to transition into successful careers in technology. His efforts in recognizing potential talent have left a lasting legacy in the teams he’s built and the professionals he’s mentored.
Conclusion
In summary, Jason Roeber is a seasoned professional whose rich background spans engineering, sales, and customer support. His dedication to optimizing client relationships and his technical acumen continues to drive success in his current role at Logicmonitor. With an impressive career trajectory marked by adaptability and a drive for excellence, Jason remains committed to pushing the boundaries of technology and providing the best possible service to his clients.