Jason Mann

Jason Mann is a highly experienced contact centre professional currently serving as the Operations Director at PIB Group.23 With over 15 years of experience in the insurance and financial services industry, he has established himself as a strong people manager and results-driven business development professional.2

Professional Background

Jason's expertise lies primarily in customer service, with a particular focus on the financial services sector.4 His extensive experience in contact centre operations has made him a valuable asset in his current role at PIB Group.

Industry Involvement

Jason is actively involved in the UK contact centre industry. He serves as one of the head judges for the UK National Contact Centre Awards, demonstrating his expertise and recognition within the field.14 In this capacity, he recently commented on the 2024 awards, congratulating the winners and acknowledging their achievements.1

Leadership Style

Known for his enthusiasm about the contact centre industry, Jason never ceases to be passionate about his work.2 His leadership approach emphasizes strong people management skills, which likely contributes to his success in overseeing operations at PIB Group.

Location

Jason Mann is based in Manchester, United Kingdom, where he carries out his responsibilities as Operations Director for PIB Group.3