Jason Mann

Jason Mann is a highly experienced and results-driven business development professional with over 15 years of experience in the insurance and financial services industry. Having studied at prestigious institutions such as Repton School, the University of Gloucestershire, and Leeds Metropolitan University, Jason has a strong background in accounting, finance, and business management.

Throughout his career, Jason has held various leadership positions at Endsleigh Insurance Services Ltd, including Chief Operations Officer, Head of Customer Operations, and Head of Contact Centres. In these roles, he successfully led sales teams to deliver nationwide targets and transformed a loss-making subsidiary into a profitable operation within 8 months.

Jason is a customer-focused leader with a strong commitment to enhancing the customer experience and improving business operations. He is an award-winning call centre professional and has served as a lead judge for both the UK Contact Centre Managers Association and the European Contact Centre and Customer Service Awards. His specialties include contact centre operations, change management, financial leadership, and P&L management.