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Janet Steinhaus
Customer Success
Janet Steinhaus is a seasoned professional known for consistently achieving business goals through a mix of thought leadership, cross-functional management, and strategic planning.
With vast experience in the contact center industry, she excels in managing and growing large enterprise clients while ensuring high levels of customer satisfaction.
Her expertise also extends to optimizing Omni-Channel performance and staying abreast of evolving technologies to remain competitive in the market.
Janet holds a Bachelor of Arts in Communications from the University of Massachusetts, Amherst, complemented by her education at Harborfields High School.
Throughout her career, Janet has held key roles at reputable organizations such as Cyara, Genesys, Citigroup, American Express, J.P. Morgan Chase & Co., and more, showcasing her versatility and adaptability in various managerial and consulting positions.
