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Janeen Cochrane
Director of Training and Quality at Advanced Call Center Technologies, LLC
Janeen Cochrane is an accomplished professional with over 30 years of experience in Vendor Management, Travel Technology, and Operations support. She has a robust background in various customer service roles, including Training Development Manager at Orbitz Worldwide and Manager Client Managed Accounts at McCord. Janeen is currently Director of Training and Quality at Advanced Call Center Technologies, LLC, where she oversees all the training initiatives in 5 locations on-shore and near-shore, executing 300+ training classes annually. Her extensive knowledge and experience have allowed her to gain great success and produce exceptional results for her clients. She is seeking new opportunities to grow and help develop others in understanding that customers are a business's priority.
