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Janaki Silva
Seasoned customer service and renewable energy professional.
Janaki Silva is a Customer Support Engineer at Aurora Solar, where she leverages her extensive experience in customer service within the renewable energy sector. Her professional background reflects a strong commitment to helping clients and promoting sustainable energy solutions. Silva is passionate about both customer satisfaction and environmental sustainability, which aligns with Aurora Solar's mission to make solar energy accessible and efficient.1
In her role at Aurora Solar, she is responsible for providing support and assistance to customers, ensuring they have a positive experience with the company's products and services. Prior to this position, she served as a Customer Support Engineer II at Folsom Labs, further building her expertise in customer success within technical environments.
Silva is active on LinkedIn, where she engages with the solar community and shares insights related to her work and the renewable energy industry.12