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James Williams
Data Science Associate at Forrester
James Williams is a Data Science Researcher at Forrester, based in Cambridge, Massachusetts. He specializes in leveraging data science to solve complex problems and enhance customer experience strategies. His educational background includes studies at Boston College's Woods College of Advancing Studies, where he focused on data science and analytics.12
In his role at Forrester, Williams contributes to research initiatives that help organizations understand the impact of customer experience (CX) on business growth. He has been involved in projects that utilize advanced analytics to improve CX outcomes, demonstrating a commitment to transforming data into actionable insights for clients.23
Previously, James has held various roles within the data science field, which have equipped him with a robust skill set in analytics and problem-solving.23
