Director, The EduTec Alliance

As co-founder of The EduTec Alliance, my role is to ensure that our members benefit from the best methodologies and advice to ensure that their educational technology projects are a guaranteed success.

Using our proprietary programme design and implemented approach – affectionately known by as the ‘Box Model’ – we are on hand to coach our member’s teams to deliver educational technology projects which come in on time, on budget and meet their needs.

Having spent so long in the information technology consulting industry, it also falls to me to curate our EduTec Knowledge Base. This is our on-line resource for cataloguing all educational technology industry hardware and software as well as cross-referencing which our members are using, the issues they are having and the projects they are undertaking.  The more our members contribute, the more valuable it becomes for them individually and collectively.

The EduTec Alliance

Co-Founder

Took overall responsibility for developing and running a department of 30 staff focused on understanding and optimising the performance of the residential customer bases through improved product penetration and retention management.  The role included overseeing the implementation of Real Time Marketing and Base Reporting capabilities, as well as innovative mechanisms for generating significant cost savings.

Vodafone Romania

Base Management Director

Line Role as Director of Business Intelligence, tasked with initiation of Base Management Capability and implementation of technical infrastructure (Unica/SPSS/KXEN).  Retention optimisation activity alone contributed nearly €100m p.a. to bottom line.

Vodafone Netherlands

Development of Customer Value Management Strategies and Capabilities for Global B2C Organisations

The PCA Group Ltd

Director

Managing Director of the UK Operation of eLoyalty and Programme Manager for major projects

eLoyalty

Senior Vice President

Head of the Decision Modelling and Analytics Group.  Example projects included the programme management of the Channel 5 TV retuning exercise, and the modelling of decommissioning of a British nuclear power station.

Ernst & Young Consulting

Executive Consultant

Meta Generics

Practice Director

Centrefile

ARTHUR ANDERSEN (Official)

Senior Consultant

Royal Corps of Naval Constructors - Dartmouth, Manadon and University College London

James Wilkinson