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    James Waisley

    Product Strategy, Transformation, & Innovation at USAA

    James Waisley is a transformational leader with 25 years of collective technology, consulting, product development, transformation, M&A, and management experience.

    He excels in strategy development & management, innovation, transformation, M&A integration, venture & strategic partnerships, revenue growth, enterprise planning, market research, strategic analysis, market intelligence, customer experience design/implementation, and modern/emerging technologies.

    James has over 15 years of experience consulting executive leaders and managing high-profile product and services initiatives across complex build, buy, and align scenarios.

    He has a track record of nine years leading the strategic & operational planning process, designing world-class operating models, and managing a diverse range of strategic projects and programs.

    With fourteen years of experience in accelerating innovative solutions, James is adept at implementing disruptive capabilities, analyzing emerging trends, and enhancing a company's participation in the external venture investing & innovation ecosystem.

    His expertise includes over 17 years of leading agile product and development teams, with extensive experience in insurance and financial services.

    James also has eight years of experience in designing and implementing information governance, compliance, and security solutions in highly regulated industries, leveraging risk frameworks like COBIT, PCI-DSS, ISO27001, NIST, and ITIL.

    Apart from his professional achievements, James is a 'girl dad' and a loving husband. He enjoys CrossFit, woodworking as a hobby, and engaging in DIY projects.