James Kelly III

James Kelly III is a dedicated professional who provides support to Lonza Endotoxin Detection and Clonetics/Poetics Cell Line customers in the pharmaceutical and medical research fields. His role involves coordinating training sessions and lab work within the Scientific Support Lab. James is responsible for mediating customer complaints and conducting thorough investigations into these issues. He collaborates closely with QA, QC, Sales, and Marketing teams to address customer inquiries and resolve any concerns efficiently.