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James Harrison
Final year Marketing student at The University of York
James Harrison is a Customer Assistant who worked at Tesco from July 2017 to August 2022. In this role, he was responsible for ensuring a positive shopping experience for customers by effectively communicating with a diverse range of shoppers. He managed a team of up to 50 people, focusing on maintaining an efficient checkout process and utilizing data to enhance customer satisfaction during his tenure.1
After his time at Tesco, James transitioned to a leadership role at Mars, where he is currently participating in the Mars Leadership Experience graduate scheme. He has held positions such as Sustainability Transformation Manager and Territory Business Manager within the company, indicating a focus on sustainability and operational management.1
In terms of education, James holds a Bachelor of Science in Marketing and a Master of Science in Corporate Sustainability and Environmental Management from the University of York.1 His background reflects a blend of customer service experience and leadership in sustainability initiatives.