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    Jai Shroff

    Lead - Customer Success - SaaS - Adoption, Retention & Growth

    Jai Shroff is a Customer Success professional with over 7 years of industry experience who believes in Customer Success as a growth engine, going beyond churn and retention.

    He holds a B.Tech in Information Technology from Anna University.

    Jai has held key roles such as Lead Customer Success Manager at Freshworks Inc. (formerly Freshdesk), Lead Customer Success at PiQube Analytics, and GTM Ops at HashTag Technologies.

    Jai Shroff
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    Location

    Chennai, Tamil Nadu, India