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Jai Shroff
Lead - Customer Success - SaaS - Adoption, Retention & Growth
Jai Shroff is a Customer Success professional with over 7 years of industry experience who believes in Customer Success as a growth engine, going beyond churn and retention.
He holds a B.Tech in Information Technology from Anna University.
Jai has held key roles such as Lead Customer Success Manager at Freshworks Inc. (formerly Freshdesk), Lead Customer Success at PiQube Analytics, and GTM Ops at HashTag Technologies.